Frequently asked questions
How long do I have to return an item?
You have 30 days from the delivery date to request a return or exchange.
When will my order be dispatched?
Orders are prepared and dispatched within 24 hours when placed after 12 p.m.
When will I get my order?
Delivery times are estimated as follows:
- Europe: 2 to 5 working days
- International: 3 to 6 working days, depending on destination
Delivery times may vary due to customs procedures or local courier services.
What payment methods are accepted?
We accept the following payment methods:
Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, Shop Pay, UnionPay, iDEAL, Bancontact, and MB Way.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.