Privacy policy
The protection and confidentiality of your Personal Data are fundamental to WIDER RANGES. We are committed to providing thoughtful, personalized services while fully respecting your privacy, your choices, and applicable data protection laws.
This Privacy Policy is intended to clearly and transparently explain how WIDER RANGES collects, uses, stores, shares, and safeguards your Personal Data when you interact with us through our various points of contact (including our website, customer communications, social media, events, or other interactions). It also outlines your rights and the options available to you regarding your Personal Data.
By accessing our website, creating an account, or otherwise engaging with WIDER RANGES, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your Personal Data in accordance with its terms.
CONTENT OF THIS PRIVACY POLICY
This Policy explains:
- Who we are
- What Personal Data we may collect
- How we collect or receive your Personal Data
- The purposes for which your data is used
- How long your data is retained
- Who may access your data
- How we protect your Personal Data
- How your rights and preferences are respected
- Additional protections applicable in certain jurisdictions
- How to contact us regarding privacy matters
- How we protect children’s privacy
- How cookies are managed on our website
- Updates to this Privacy Policy
Unless otherwise stated, capitalized terms used in this Policy have the meanings defined herein.
WHO ARE WE?
When this Policy refers to “WIDER RANGES,” “we,” “us,” or “our,” it refers to:
WIDER RANGES LDA, a company established and governed under Portuguese law, together with any affiliated entities with which you choose to share your Personal Data in the context of our services.
WIDER RANGES acts as a data controller in accordance with applicable personal data protection laws, including relevant European and international regulations, as amended from time to time.
WHAT PERSONAL DATA DO WE COLLECT?
“Personal Data” refers to any information that can identify you directly or indirectly, such as your name, email address, contact details, purchase history, identifiers, or other information linked to you.
You confirm that the Personal Data you provide to us is accurate, current, and that you are authorized to share it.
The Personal Data we collect depends on how you interact with WIDER RANGES and is limited to what is relevant for that interaction. You may browse our website or social media pages without identifying yourself. In such cases, our data collection is limited to technical data (such as cookies).
When you choose to interact more directly with us—such as placing an order, contacting us, subscribing to services, or participating in events—we may collect additional information necessary to manage that relationship.
Depending on your interaction, Personal Data may include:
- Identification and contact information
- Preferences, interests, and communication choices
- Purchase and order details (including fulfillment and invoicing)
- Website and digital interaction data
- Requests made to our customer or public relations teams
- Participation in WIDER RANGES events
- Any information you voluntarily provide to us
Payment information is processed through secure, certified payment providers. WIDER RANGES does not store raw payment details.
We encourage you to notify us of any changes to your contact information to ensure accuracy.
HOW DO WE COLLECT YOUR DATA?
Your Personal Data may be collected through the following channels:
- Our website and digital platforms
- Direct communication with our team
- Forms you submit online or in person
- Events or presentations you attend
- Social media interactions involving WIDER RANGES
- Marketing or digital advertising you engage with
- Surveys or feedback you choose to complete
- Authorized third-party partners where applicable
Required fields are clearly indicated. Failure to provide mandatory information may limit our ability to deliver certain services. Optional data allows us to enhance your experience.
FOR WHAT PURPOSES DO WE USE YOUR DATA?
Depending on the context, WIDER RANGES uses your Personal Data for the following purposes:
- Managing and maintaining our relationship with you
- Responding to inquiries and requests
- Processing and fulfilling orders
- Managing accounts and profiles
- Providing personalized communications and content
- Organizing events and invitations
- Improving our products, services, and brand experience
- Ensuring website functionality and security
- Processing payments and preventing fraud
- Conducting internal analysis, research, and service development
- Complying with legal and regulatory obligations
The legal basis for processing your data may include:
- Your consent
- The performance of a contract
- Compliance with legal obligations
- Our legitimate business interests (such as service improvement and security)
HOW LONG DO WE KEEP YOUR DATA?
Your Personal Data is retained only for as long as necessary to fulfill the purposes described above or to comply with legal requirements.
As a general guideline:
- Customer data may be retained for several years following your last interaction
- Prospect data is retained for a limited period unless renewed through engagement
- Cookies are stored in accordance with applicable regulations
When data is no longer required, it is securely deleted or anonymized.
WHO CAN ACCESS YOUR DATA?
Access to your Personal Data is restricted to authorized personnel and trusted partners who require it to perform their duties.
We may share your data with:
- Internal teams handling customer relations
- Trusted service providers (IT, logistics, payment processing, communications)
- Legal or regulatory authorities where required
All third parties are contractually required to protect your data and use it solely for agreed purposes.
HOW DO WE PROTECT YOUR DATA?
We implement appropriate technical and organizational safeguards to protect your Personal Data against unauthorized access, loss, alteration, or misuse.
Security measures are regularly reviewed and updated. In the event of a data breach, we will notify affected individuals in accordance with applicable laws.
CROSS-BORDER DATA TRANSFERS
Your Personal Data may be processed or stored outside your country of residence. In such cases, WIDER RANGES ensures that appropriate safeguards are in place to provide an adequate level of data protection.
YOUR RIGHTS AND CHOICES
Subject to applicable law, you have the right to:
- Access your Personal Data
- Request correction or updates
- Request deletion or restriction of processing
- Object to certain processing activities
- Withdraw consent at any time
- Request data portability
You may also manage your communication preferences or opt out of marketing messages at any time.
Requests may require identity verification to protect your data.
CHILDREN’S PRIVACY
WIDER RANGES does not knowingly collect Personal Data from individuals under the age of 15. If such data is identified, it will be promptly deleted.
CONTACT US
For any questions regarding this Privacy Policy or to exercise your rights, please contact us via the Contact us section of our website or write at contact@widerranges.com
COOKIES
Our website uses cookies to enhance functionality and improve user experience. You may manage your cookie preferences at any time via our Cookie Management tool.
UPDATES TO THIS POLICY
This Privacy Policy may be updated periodically. Any changes will be communicated through our website or other appropriate channels.
LANGUAGE
This Privacy Policy is drafted in English. In the event of any discrepancy between translations, the English version shall prevail.